Shipping policy
SHIPPING POLICY
At Zayra Clothing, we aim to deliver your order safely and efficiently across Pakistan.
Order Processing
Orders are processed after successful order confirmation. Our team may contact you to confirm your order details before dispatch.
Delivery
Once your order has been dispatched, it will be handed over to our selected courier partner for delivery.
Delivery time may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
Delivery Charges
Applicable delivery charges, if any, will be displayed or communicated during the ordering process.
Order Tracking
Once your order has been dispatched, tracking information may be provided to the customer where available.
Delayed Deliveries
While we do our best to ensure timely delivery, Zayra Clothing cannot be held responsible for delays caused by courier services, incorrect/incomplete customer information, weather conditions, public holidays, or other circumstances beyond our control.
Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery information, including their name, address, phone number, and other required details. Delays or additional charges resulting from incorrect information may be the customer's responsibility.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. Please refer to our Exchange & Returns Policy for further details.
Contact Us
For any shipping-related questions, please contact us through our official WhatsApp number or email.